You know you have a successful product when your own servers can't handle the traffic. It's good when you catch an issue and present the user something meaningful. However, it would have been beneficial to provide some links to other methods of accessing twitter. I am unsure if all mobile apps are down because of this issue. If not, they could provide links to downloads and tools that a twitter user may be interested in. What's New, Plug-ins, etc. etc.
This is also really bad for their image. Look at how Twitter has been used to help connect people in distraught in the recent Earthquakes. Its importance and value has been overwhelming in a time of need. The fact that this even happens can really create havoc for their brand. Will you stop using it? No. You just might be a little put out.
Subscribe to:
Post Comments (Atom)

0 comments:
Post a Comment